Política de privacidad y cookies

PRIVACY POLICY

Privacy Policy

We are delighted that you are visiting our website. The protection and security of your personal information when using our website is very important to us. We would therefore like to take this opportunity to inform you about which of your personal data we collect when you visit our website and for what purposes it is used.

Personal data refers to individual details about the personal or factual circumstances of an identified or identifiable natural person (data subject), e.g. name, address, email addresses, user behaviour. This is therefore data that we can use to identify you. In addition, you will also find occasional information here about data processing procedures outside this website (e.g. video conferences or newsletters).

Responsible for data processing

Responsible

For the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR)

Hargesheimer Kunstauktionen Düsseldorf GmbH
Friedrich-Ebert-Strasse 11+12
40210 Düsseldorf
Telephone: +49 (0) 211 – 30 200 10
Email: info@kunstauktionen-duesseldorf.de

Data Protection Officer

exkulpa gmbh
Waldfeuchterstr. 266
52525 Heinsberg
Telephone: 02452 / 99 33 11
Email: datenschutz@kunstauktionen-duesseldorf.de

General information

In addition to the data that you actively provide to us on this page (e.g. via our contact form), we collect some technical data. This so-called metadata is automatically transmitted from your computer to our servers as soon as you enter our website (including browser, operating system or timestamp). We use this data to ensure that our website is displayed correctly. In addition, we may collect data via integrated third-party providers (e.g. for external media such as map services or analysis tools). We will explain the individual purposes and legal bases in the course of this privacy policy.

Storage period

Unless a separate storage period is specified in this privacy policy, we will store your personal data for as long as the purpose of data processing exists. If you contact us with a legitimate request for deletion or revoke your consent, we will delete your data. Statutory retention obligations remain unaffected.

Legal basis for data processing

If you have consented to data processing, your personal data will be processed on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR if special categories of data are processed in accordance with Art. 9 (1) GDPR. If you have expressly consented to the transfer of personal data to third countries, the data will also be processed in accordance with Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g. through device fingerprinting), data processing will also take place on the basis of Section 25(1) TDDDG. Your consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data in accordance with Art. 6 (1) lit. b GDPR. In addition, we process your data if this is necessary to fulfil a legal obligation, on the basis of Art. 6 (1) lit. c GDPR. Data processing may also take place on the basis of our legitimate interest in accordance with Art. 6 (1) lit. f GDPR. In the following sections of this privacy policy, you will be informed about the respective legal basis in individual cases.

Note on data transfer to third countries and US companies without DPF certification

Please note that we use tools from companies based in third countries or the USA that are not covered by the EU-US Privacy Shield Framework (DPF) and where data protection is not guaranteed. When using these tools, your personal data may be transferred to these countries and processed there. Please note that in these third countries, a level of data protection comparable to that in the EU cannot be guaranteed.

We would like to clarify that the USA generally offers a level of data protection comparable to that of the EU. The transfer of data to the USA is permitted if the recipient has DPF certification or provides appropriate additional safeguards. Information about data transfers to third countries, including data recipients, can be found in our privacy policy.

Automated decision-making

Your personal data will not be processed for the purpose of automated decision-making.

Your rights

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: You have the right to request confirmation from us as to whether your personal data is being processed and, if so, to receive further information about the processing and copies of the data being processed (Art. 15 GDPR).

• Right to rectification: You have the right to request the immediate rectification of inaccurate personal data concerning you and, where applicable, the completion of incomplete personal data (Art. 16 GDPR).

• Right to erasure: You have the right to request the immediate erasure of personal data concerning you if the legal requirements are met, in particular if the data is no longer necessary for the purposes pursued and the processing is unlawful (Art. 17 GDPR).

• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data if the legal requirements are met, in particular if you dispute the accuracy of the data, the processing is unlawful and you refuse to have it erased (Art. 18 GDPR).

• Right to data portability: You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided that this is technically feasible (Art. 20 GDPR).

• Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, if the processing is based on Art. 6(1)(e) or (f) GDPR (Art. 21 GDPR).

• Right to withdraw consent: You have the right to withdraw your consent to the processing of personal data at any time with effect for the future. The withdrawal of your consent does not affect the lawfulness of the processing carried out on the basis of your consent until withdrawal (Art. 7(3) GDPR).

• Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates the GDPR (Art. 77 GDPR).

Further data processing procedures

General information obligations

This information is intended for customers, interested parties, suppliers and employees. We process your personal data for the following purposes:

• To fulfil our contractual obligations to you (Art. 6(1)(b) GDPR).

• To perform pre-contractual obligations (Art. 6(1)(b) GDPR).

• To respond to enquiries (Art. 6(1)(b) GDPR).

• If you have given us your consent to process your personal data for specific purposes (e.g. to receive our newsletter), data processing is based on your consent (Art. 6(1)(a) GDPR).

• To fulfil legal obligations to which our company is subject (Art. 6(1)(c) GDPR).

• Where necessary, we also process your data to protect our legitimate interests, in particular to assert legal claims and defend ourselves in legal disputes or to ensure IT security, to consult and exchange data with credit agencies to determine creditworthiness and default risks, for direct marketing and market research, provided you have not objected to the use of your data for this purpose, for measures relating to business management and the further development of services and products, for measures relating to product and sales optimisation, for measures relating to risk management, for the prevention or investigation of criminal offences (Art. 6 para. 1 lit. f GDPR).

Categories of recipients of personal data

Within our company, only those employees who absolutely need the data to perform their tasks have access to it (need-to-know principle). Individual processes and services are carried out by carefully selected service providers based within the EEA who are commissioned in accordance with data protection regulations. If service providers commissioned by us have access to personal data when performing their services, data processing agreements have been concluded with them in accordance with Art. 28 (3) GDPR.

Duration of data storage

The data we process is stored for the duration of the existence and execution of the contractual relationship and in compliance with statutory retention periods. These are, in particular, commercial and tax law retention obligations under the German Commercial Code (HGB) and the German Fiscal Code (AO). The regular retention and documentation periods are up to ten years. If no contractual relationship is established, we only process the data for as long as the specific purpose requires.

Data processing in accordance with the Money Laundering Prevention Act

According to Section 2 (1) GwG (Money Laundering Prevention Act), we are obliged to comply with measures to prevent money laundering and terrorist financing. The measures required by law include, among other things, the identification of contractual partners (Section 11 GwG) if a certain transaction amount is exceeded.

Under certain circumstances, we are also obliged to report suspicious transactions or intended transactions (Sections 27 ff. GwG). As part of the prescribed identification and/or reporting process, we collect personal data and, if necessary, pass it on to the Financial Intelligence Unit (FIU). The legal basis for data collection and transfer is Art. 6 (1) lit. c GDPR in conjunction with the respective legal provisions of the GwG.

Unless other legal provisions on recording and retention obligations provide for a longer period in individual cases, we are obliged to retain the data for five years. Once the retention period has expired, the data will be destroyed in accordance with data protection regulations without the need for a separate request.

Please replace this text with you Privacy Policy. Please add any additional cookies your website uses below (e.g. Google Analytics).

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.